This is a guest post by Kevin Gardner. He graduated with a BS in Computer Science and an MBA from UCLA. Currently, he works as a business consultant for InnovateBTS where he helps companies integrate technology to improve performance. He shares his knowledge and expertise not only with his clients but with his fellow bloggers and readers.”
Managing human relations in a company is a big task.
In fact, employees who oversee these aspects of a company are managing a lot, like hiring, on-boarding, training, employee benefits, company culture and setting goals.
With so much to manage it might be hard to keep everything updated and in the right order. Thankfully, there are applications that can digitize this department to make it more effective.
The Hiring Process
The hiring process can be lengthy.
First, resumes are gathered, usually via an online portal.
Then, the resumes are reviewed and the appropriate applicants are selected for an interview. The interview process can also be multifaceted.
There may be many interviews with different personalities on the prospective team.
Thankfully, human resources can get some help from applicant tracking software that tracks data about potential candidates.
Certain software can even act as an online portal where applicants can submit resumes.
Plus, tracking where the candidate is in the hiring process can be easier.
That way staying on top of scheduling shouldn’t be as much of a headache.
Once the applicant is hired, it’s also simple to keep an up-to-date employee profile since the person is already in the system.
On-boarding and Training
In the event that a candidate is hired for a position, digital management tools can help with onboarding and training.
Often, there’s a lot of paperwork to fill out and documents to deliver to the company before beginning in a new position.
Paper files make it extremely tedious to determine whether all the correct forms and documents have been gathered from the new employee.
It could even result in the employee beginning the job before everything needed is on file.
With digital tracking, it’s clear to see if a form or document has been submitted.
Plus, it creates a one-stop-shop where the new employee can upload necessary documents and fill out the required forms.
Tracking Employee Benefits
Companies that offer benefits are also responsible for tracking their use.
Employee benefits can include vacation days, sick time and insurance coverage.
That’s a lot to track, especially for a big company with a lot of employees who have differing benefits.
Even digitally uploading paper files to a local hard drive isn’t so effective at keeping employee benefits in order because files could get lost or corrupted.
Most larger companies find it prudent to use an application that keeps a profile of how employees use their benefits.
It can also cut back on other confusing aspects of benefit programs, like requesting time off or relaying that an employee needs to take a sick day.
Employees can just log into their portal for the application and request time off or tell the boss they’re sick.
Creating Company Culture
Building a good company culture has many different aspects, like giving feedback and evaluating performance.
Studies have shown that most employees like to get feedback right after a project has been completed.
This helps them identify where they were successful and where they might improve on future projects.
In addition, acknowledging when an employee does well can help retain the best workers on the team.
Since most people want to be successful in their jobs, employees are also likely to take constructive criticism as a way to strengthen their effectiveness.
In addition, personal management software can administer employee evaluations.
Employee performance and satisfaction can be measured and tracked more frequently.
Capable employees who feel undervalued may leave a company if personal satisfaction with the position and projects isn’t tracked frequently enough.
Many managers find that asking employees if they’re satisfied once a year isn’t often enough to ensure they’re retaining the best of the best.
Digitizing evaluations can make the process simpler and easier to review, so managers can conduct them more often.
Setting Company Goals
Analyzing data is probably the most effective way to help a company grow.
Without any data to analyze, it’s hard to set business goals.
Cross-referencing appraisals of employee performance and satisfaction across different departments allows management to get a bird’s eye view of the company culture.
It can help identify structural problems in the organization as well as problem areas within the company.
Additional info can be collected to cross-reference company data, like salary levels, employment types, and business locations.
On the other hand, getting the big picture wouldn’t be complete without knowing the details. That’s why many applications offer a co-worker feedback system.
This tool can especially helpful for remote teams.
Since remote workers don’t get a chance to meet face-to-face, it can help to have a system where feedback can be submitted and reviewed by the team lead.
Overseeing human relations for a company is an important job.
It can also be a tedious job.
However, getting an application to streamline the process should help.