64: Charles Ferguson on Employer of Record, employee experience and work passes

Charles Hamilton Ferguson is the General Manager and head of Globalization Partners business in Asia, where he is responsible for establishing scale and efficiency for the company’s business expansion in one of the most dynamic markets in the world.

Charles has worked with private equity and leading brands in the business enterprise and technology space. He was most recently the group chief commercial officer for Tricor Group, a Hong Kong-headquartered business expansion specialist.

The Permira investee company brought Charles in to design and execute global sales, marketing, and product innovation strategy.

Prior to Tricor, Charles was president and general manager for the Asia Pacific at ADP, a payroll giant. Before ADP, Charles co-founded ReedHamilton, which focused on talent acquisition to go-to-market strategy across industries.

During his corporate career, Charles held senior roles at SAP, salesforce.com, Microsoft, and Intel.

Outside of his corporate life, the US-born Singapore citizen started and managed “Number Five” a jazz club and bistro on the Bund in Shanghai for almost a decade up to 2011.

Charles holds a master’s degree in innovation management from the Helsinki School of Economics at Aalto University and did his undergraduate studies at Bard College in the United States.

What I discussed with Charles:

  • The process of using an Employer of Record (EOR) provider to hire employees in a new country
  • The employee experience under EOR
  • The percentage of companies in Singapore jumping into EOR over Covid19
  • His take on Singapore government’s current direction in work passes restriction
  • And many more…

Please enjoy!

Listen to the episode on Apple, OvercastSpotifyGoogle Podcasts, or on your favourite podcast platform.


What was your favourite quote or lesson from this episode? Please let me know in the comments.

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