130 – Dr. Cecelia Herbert Unveils the Secrets of Employee Experience

Are you curious about the factors that shape the employee experience and its impact on organizations?

Join us on this episode where we dive into the fascinating world of employee engagement, management, and the repercussions of poor EX scores.

Our special guest, Qualtrics Dr. Cecelia Herbert, a renowned organizational psychologist and principal behavioural scientist, provides valuable insights and expertise gained from years of experience supporting organizations across Asia.

In this episode, Dr. Herbert explains the intricacies of employee experience, sharing valuable knowledge about its definition, key metrics, and its role in driving productivity and team effectiveness.

Discover the significance of employee engagement as a hero metric, and understand the three crucial components that contribute to a positive employee experience.

But what happens when employee experience scores stall?

Dr. Herbert unveils the reasons behind this phenomenon, debunking common misconceptions and shedding light on the true nature of these metrics. Is it solely due to the ongoing struggle between remote work and office presence, or are there other underlying factors at play?

Get ready to uncover the data-driven insights and trends that shape employee experiences, not only in Singapore but globally.

Join us as we embark on an enlightening journey with Dr. Cecelia Herbert, unravelling the mysteries of employee experience and discovering the strategies for building a thriving and engaged workforce.

Don’t miss out on this thought-provoking conversation that will revolutionize your understanding of employee experience management.

Listen to the episode on Apple, OvercastSpotifyGoogle Podcasts, or your favourite podcast platform.

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Post-production of this episode is done on Descript.

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