In this episode of the Adrian Tan Show, we welcome Gibu Matthew, Vice President and GM of Asia Pacific for Zoho Corp.
With his 23 years of experience with Zoho, Gibu shares his insights about the growth and evolution of AI. The discussion revolves around ‘Zia’, an AI agent integrated into Zoho products, the impact of AI on customer care and work efficiency, and Zoho’s long-term strategies.
The conversation also touches upon the influence of AI on job markets and how Zoho is embracing AI without laying off employees. Towards the end, they delve into Gibu’s incredible long-term tenure at Zoho and share valuable advice for job seekers.
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Post-production of this episode is done on Descript.