Customer second, employees first. That is the adage of Sir Richard Branson, founder and chairman of the Virgin Group. A Gallup report says employees who are engaged are more likely to improve customer service and can boost sales by 20…
VR stands for Virtual Reality that refers to a computer-generated simulation in which one can interact within an artificial 3D environment using special electronic devices (for instance, goggles, gloves, or helmets) and have a realistic experience. VR in Retail Training…
Former Head of L&D at IKEA Singapore and APAC Director of Instructional Design & Facilitation in a leading training company, Oussama Labib experienced first hands the challenges of delivering ROI from learning interventions, engaging learners and teams in a remote…