Customer second, employees first. That is the adage of Sir Richard Branson, founder and chairman of the Virgin Group. A Gallup report says employees who are engaged are more likely to improve customer service and can boost sales by 20…
Former Head of L&D at IKEA Singapore and APAC Director of Instructional Design & Facilitation in a leading training company, Oussama Labib experienced first hands the challenges of delivering ROI from learning interventions, engaging learners and teams in a remote…
What is the future of work? With the Covid-19 pandemic, safe distancing is yet another issue that makes VR trainers more relevant than ever. For SMRT, Singapore’s pioneer railway operator, virtual reality is the way forward to ensure safety for…