73: Steve Bennetts on Employee Experience, decision-making transformation and when is too much feedbacks

Steve Bennetts is the Head of Growth & Strategy – Employee Experience Solutions for Qualtrics in APJ, leading a team of specialists in guiding organisations to optimise the EX at every point in the employee lifecycle.

He is one of the region鈥檚 most experienced EX specialists having played a crucial role in launching and developing the XM category in APJ.

Steve specialises in EX and human-centred technologies. 

As businesses and governments rethink the ways they work for a post-pandemic world, Steve brings 20 years of experience as a qualified business psychologist helping organisations design and improve their employee experiences.

What I discussed with Steve:

  • What is Employee Experience and why is it exploding
  • How companies are transforming decision-making with data collected from experience data
  • Are you asking for too much feedback from employees
  • How Qualtrics conduct their own employee experience
  • And many more…

Listen to the episode on Apple, OvercastSpotifyGoogle Podcasts, or on your favourite podcast platform.

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Post-production of this episode is done on Descript.

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